Below are some of the most frequently asked questions about BranchOut. If you are not able to find the answer to your question, please feel free to contact us.

BASICS

What is BranchOut?
Must I have a Facebook account to become a BranchOut user?
Will my status updates and photos on Facebook appear on BranchOut?
Who can access my BranchOut profile?
Can BranchOut users or employers access my Facebook profile?
How do I grow my network and connect with people?
How do I report inappropriate content or SPAM?
How do I contact BranchOut?

PROFILE/ RESUME

How do I upload a resume?
How do I change my profile photo?
How do I change information in my resume?
Can I change my profile URL?
What is acceptable content to upload?

YOUR NETWORK

How do I grow my network?
How do I remove a connection?
How can I block someone from seeing my profile and following me?

ACCOUNT SETTINGS AND PRIVACY

How do I change my email settings or unsubscribe from emails?
How do I delete my account and uninstall BranchOut?
Who can see my BranchOut profile?

HIGHLIGHTS

What is Highlights?
How do I add content to Highlights?

POSTS

Who can see posts and comments I write?
How do I delete a post?
How do I remove a tag?

BASICS

What is BranchOut?

BranchOut is a place to bring your career to life. BranchOut lets you create a professional profile that goes beyond the black and white resume. People use BranchOut to share career updates, industry news and photos from work. By connecting with industry peers and thought leaders, you can discover content and cultivate meaningful professional relationships. On BranchOut, people uncover their inside connections to help them land jobs, drive new business and expand their networks.

Must I have a Facebook account to become a BranchOut user?

Yes. At this time, you must have a Facebook account to become a BranchOut user.

Will my status updates and photos on Facebook appear on BranchOut?

Your status updates and photo albums on Facebook will never appear on BranchOut. The only information that is visible on BranchOut is a profile picture of your choice, your work history, and your educational background. You can edit your BranchOut profile at any time.

Who can see my BranchOut profile?

You're in control of who can see your profile, resume, connections and posts. By default your profile, posts, activity and connections are viewable by everyone, including recruiters and hiring managers.

To view your privacy settings, just visit your Account Settings.

For more information on your privacy, check out our Privacy Policy.

Can BranchOut users or employers access my Facebook profile?

No. BranchOut keeps your professional and personal life separate. BranchOut users cannot access your Facebook profile; they can only view information you choose to make visible.

How do I report inappropriate content or SPAM?

To report inappropriate content or SPAM, follow the steps below:

1. Hover the mouse over the content to display the options box at the right
2. Select “Report / Spam”
3. Complete the form and click the “Send Report” button

How do I contact BranchOut?

We'd love to hear from you! If you have questions, comments, or concerns, feel free to contact us.

PROFILE / RESUME

How do I upload a resume / CV?

To upload a resume follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Edit Resume”
3. Click the “Upload Resume” button and follow the online instructions
4. After you have imported your resume, you can make edits by clicking the “Edit” button at the upper right
5. Click on the areas of your resume you'd like to edit
6. Make your changes and click the green “Save” button in each section

How do I change my profile photo?

To upload a new photo, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Edit Resume”
3. Click the “Edit Photo” button and follow the online instructions
4. Click the white “I'm done editing” button at the top of the page to save your change

How do I change information in my resume?

To add, remove or change information in your resume, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Edit Resume”
3. Click on the section you wish to edit
4. Make your changes and click the “Save” button

Can I change my profile URL?

Yes. To change your profile URL, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Edit Resume”
3. Click in the profile URL field (under your name and location) and change your URL
4. Click the white “I'm done editing” button at the top of the page to save your change

What is acceptable content to upload?

The more you share on BranchOut, the more you build your professional brand and potentially find opportunities. We encourage you to share posts about your professional life. This includes photos, videos and links. Here are some more examples of acceptable content:

1. Accomplishments — Celebrate an award, promotion or shoutout to a co-worker
2. Professional Moments — Tag a colleague when you grab coffee or post a photo from a project with a partner
3. Inspiration — Post success stories, industry-related articles, designs you like, and lessons from people you admire
4. Recognition — Make a lunch recommendation in your neighborhood or endorse a former co-worker to help them get a job

NETWORK / CONNECTIONS

How do I grow my network and connect with people?

Growing your network and connecting with people is easy.

The fastest way to grow your network is to invite your Facebook friends.

To invite your Facebook friends, follow the steps below:

1. Click the “Activity” button at the top of the screen
2. Click the blue “Continue” button at the upper right of the screen

You can also find interesting people to connect with by searching for them and sending a connection request. To search for people, follow the steps below:

1. Enter a person's name or company in the global search bar at the top of the screen
2. Click to view the full profile
3. Click the green connect button at the upper right

How do I remove a connection?

To remove a connection, follow the steps below:

1. Click the “Connections” button at the top of the screen
2. Locate the person you wish to remove and click their photo to view their profile
3. Click the “Gear” icon at the upper right of their profile
4. Click the “Remove Connection” link

How can I block someone from seeing my profile and following me?

You're in control of who can see your profile, resume and feed posts.

To block someone from seeing your profile, feed posts, connections list and resume, follow the steps below:

1. Click the “Connections” button at the top of the screen
2. Locate the person you wish to remove and click their photo to view their profile
3. Click the “Gear” icon at the upper right of their profile
4. Click the “Block This Person” link
5. Blocking someone will automatically remove them as a connection (if they are one) and prevent them from following you

ACCOUNT SETTINGS AND PRIVACY

How do I change my email settings or unsubscribe from emails?

To change your email settings, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Account Settings”
3. Scroll down to “Notifications and Emails”
4. Click the green envelope to unsubscribe or click the grey envelope to subscribe

You can also unsubscribe by clicking the unsubscribe feature in any email.

How do I delete my account and uninstall BranchOut?

To delete your BranchOut account, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Account Settings”
3. Scroll to the bottom of the page and click “Deactivate your account”

To uninstall BranchOut from your Facebook profile, follow the steps below:

1. Go to your Facebook App Settings page
2. Locate BranchOut and click the “X” at the right

Who can see my BranchOut profile?

You're in control of who can see your profile, resume, connections list and posts. By default your profile, posts, activity and connections list are viewable by everyone, including recruiters and hiring managers.

To view your privacy settings, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Account Settings”

For more information on your privacy, check out our Privacy Policy.

HIGHLIGHTS

What is Highlights?

Highlights is a section of your BranchOut profile where you can showcase your work. You can highlight your best work by uploading professional photos, videos and links to this page.

How do I add content to Highlights?

You can add content to Highlights from the Highlights page or from your activity feed.

To add content from the Highlights page, follow the steps below:

1. Click your profile photo at the upper right to view your profile
2. Click the “Highlights” button at the upper right to view your Highlights page
3. Click the “Add Content” button and follow the online instructions

To add content from your feed, follow the steps below:

1. Click the “Activity” button at the top of the screen
2. Hover the mouse over the content you wish to add, an “Options” button will appear at the upper right
3. Select “Add to Highlights”

NOTE: The “Options” button will only appear on content that can be added to Highlights. Comments and text updates cannot be added.

POSTS

Who can see posts and comments I write?

You're in control of who can see your posts and comments. By default your profile posts and comments are viewable to everyone.

To view your privacy settings, follow the steps below:

1. Click the downward pointing arrow next to your profile photo at the upper right of the screen
2. Select “Account Settings”

For more information on your privacy, check out our Privacy Policy.

How do I delete a post?

To delete a post, follow the steps below:

1. Hover the mouse over the post to display the options box at the right
2. Select “Delete Post”

How do I remove a tag?

To remove a tag of yourself, follow the steps below:

1. Hover the mouse over the post to display the options box at the right
2. Select “Untag me”